Kustomer acquires Reply.ai to enhance chatbots on its CRM platform

Kustomer acquires Reply.ai to enhance chatbots on its CRM platform

Last December, when CRM startup Kustomer was announcing its latest round of funding — a $60 million round led by Coatue — its co-founder and CEO Brad Birnbaum said it would use some of the money to build more RPA-style automations into its platform to expand...
Y Combinator-backed Kosh is a neobank for blue-collar workers in India

Y Combinator-backed Kosh is a neobank for blue-collar workers in India

Dozens of startups have stepped up in India in recent quarters to improve banking experience for millions of users and businesses in the country. As a result, tens of thousands of people who could not get a loan or a credit card from a bank can now secure both from...
Week in Review: Google rips out its sweet tooth

Week in Review: Google rips out its sweet tooth

Hey. This is Week-in-Review, where I give a heavy amount of analysis and/or rambling thoughts on one story while scouring the rest of the hundreds of stories that emerged on TechCrunch this week to surface my favorites for your reading pleasure. Last week, I talked...